Warranty & Replacement

Warranty & Replacement
Last updated: October 27, 2025
At https://tradesportcards.shop, we are committed to ensuring your collectible trading cards (basketball, soccer, baseball, and football cards) arrive in perfect condition. This page explains our warranty and replacement policies.

  1. Warranty Coverage
    We offer a warranty on all defective products purchased from our store.
    Defective products include:
  • Damaged or broken cards
  • Manufacturing defects
    Non-defective products may also be returned or replaced within our 30-day return window (see Return & Refund Policy).
  1. Replacement Policy
    If your product qualifies for replacement, we will ship a replacement item at no additional cost.
    Replacements are issued after we receive and inspect the returned product.
  2. How to Request a Replacement
  • Contact our customer support team as soon as possible via:
  • Email: collectordenshop@gmail.com
  • Phone: +17755516300
  • Provide your order number, a description of the issue, and photos if applicable.
  • We will provide instructions for returning the item using the prepaid return label included with your order.
  • Once the returned item is received and inspected, your replacement will be shipped promptly.

Customer Support
For any questions or assistance with warranty claims or replacements:
Email: collectordenshop@gmail.com
Phone: +17755516300
U.S. Address: 11795 Desert Bloom Dr, Reno, NV 89506, States
Head Office: LE PROVENCE C8, 639 AVENUE DE PROVENCE, 83600 FREJUS
Business hours: Monday–Saturday, until 2 PM (Central US & Canada Time Zone). Closed on Sundays.

Replacement Timing
Replacement products are typically shipped within 24 hours of inspecting the returned item.
Shipping transit time follows our standard 3–4 business days timeline.

Limitations
This warranty and replacement policy applies only to items purchased directly from https://tradesportcards.shop.
Misuse, improper handling, or damage after delivery may void the warranty.
We are not responsible for lost, stolen, or damaged packages caused by carriers after delivery.